Summary: Refund policy
1. You are entitle to receive full refund if the learning provider refuses your application.
2. Once you have placed an order for one of courses, you may cancel the contract at any time within 24 hours (Before process your application with the learning provider institute by http://free-csw.com). In this case, you will receive a refund of the fee paid in after deducting £25 of administration fees.
3. In any case of visa refusal, you should request the refund of course fees paid with the original letter of visa refusal. In such case, learning providers' refund policy, terms and conditions are applied. Usually the learning provider refunds if the reason for visa refusal in not your fault.
There are two parts of following terms and conditions. part A and B for students who purchase courses on http://free-csw.com and Part B applies for for all users as well.
Part - A for students:
http://free-csw.com- Website Terms and Conditions for students who purchase courses
This page (together with the documents referred to within) outlines the terms and conditions on
which http://free-csw.com supply the services, products and distance learning courses and
course materials (the “course(s)”) listed on our website http://free-csw.com (the
“website”) to you. Please read the terms and conditions carefully before placing an order for any of
You understand that by ordering any of our courses, you agree to be bound by the terms and
if you do not accept the terms and conditions outlined below, you will not be able to order any
courses from our website.
Our website provides information on the courses and other services offered by http://free-csw.com. All courses
advertised on this website are provided by approved http://free-csw.com. learning providers or by http://free-csw.com. itself.
“Course materials” refers to the learning materials, books, DVD’s, specialist kits, software, support
and tuition (where applicable) relating to any courses.
Using our sole discretion, we reserve the right to refuse enrolment on any of the courses we offer.
1. INFORMATION ABOUT US
http://free-csw.com is a website operated by http://free-csw.com (“we”, “us”). http://free-csw.com is a sole trader company.
2. SERVICE AVAILABILITY
Our website is intended for use by people around the world. A full list of these jurisdictions can be found in the “country” drop down box during
online checkout on our website. This information can also be requested via email, please email
email@example.com to request this information.
3. REGISTRATION, PASSWORDS AND SECURITY
3.1 When you register your details on any part of the website, you must ensure that the details
provided by you on registration or on any subsequent occasion are complete and correct. You are
required to inform us immediately of any changes to the information that you have provided so that
we can communicate with you effectively.
3.2 If you register to use the website you will be asked to use an email address as the username and to create password. You
must keep this password confidential and must not disclose or share it with anyone. If you know or
suspect that someone else knows your password, you should notify us by contacting
firstname.lastname@example.org. When you enroll onto a course you will be issued with a student
number which must be retained by you throughout your relationship with http://free-csw.com/.
3.3 If we have reason to believe that there is likely to be a breach of security or misuse of the
website, we reserve the right to request that you change your password or suspend your account
whilst any matters are resolved.
4. YOUR STATUS
By placing an order for courses through our website, you warrant that you are: (a) capable of
entering into a legally binding contract; and (b) at least 18 years old.
5. PLACING AN ORDER
After placing an order, you will receive an e -mail from us acknowledging that we have received your
order. Please note that this does not mean that your order has been accepted. Your order
constitutes an offer to us to buy courses. All orders are subject to acceptance by us
6. AVAILABILITY AND DELIVERY
6.1 Materials will be sent by courier to the delivery address you have provided to us.
6.2 We aim to fulfill your order within reasonable time of the order being placed, unless there are
6.3 The courses will be at your own risk from the time of delivery. Ownership of the courses will only
pass to you once we receive full payment of all sums due in respect of the courses including delivery charges.
7. COURSE MATERIALS
7.1 It is your responsibility to inspect the course materials as soon as you have received them and to
inform us about any defects.
7.2 We do not make any commitment to you that the content of the courses will meet any specific
requirements that you have and we expect you to take reasonable care to verify that the course in
question will meet your needs. We do not make any commitment to you that you will obtain any
particular qualification from your receipt of the courses.
7.3 In some instances, when a course bundle containing two or more courses is purchased, you will receive one course/level at a time
8. YOUR CONSUMER RIGHTS
8.1 Once you have placed an order for one of courses, you may cancel the contract at any time within 24 hours after you purchaser a course. In this case, you will
receive a full refund of the fee paid in accordance with our refunds policy below. Refunds are only
available for paper based courses, and electronic online courses, provided you have not logged into
or accessed the course
8.2 To cancel a contract, you must inform us in writing by sending a cancellation letter by email to email@example.com.
8.3 After your clear payment make to us for the course you purchase via http://free-csw.com, you give us your full permission to sent the course fees to the education service provider you have selected.
8.4 After 24 hours have elapsed, we pay your money to the education service provider you have applied.
8.5 You understand that you are bind with the terms and conditions including refund policy of the education service provider you have applied.
8.6 You understand that http://free-csw.com has no any control over education service providers terms, conditions and policies.
8.7 You understand that http://free-csw.com has no obligation pay the any refund to you if the education service provider refuses to refund your course fees paid.
9. OUR REFUNDS POLICY
9.1 We offer a refund on all courses within 24 hours after you pay us.
9.2 You have cancelled the Contract between us within the 24 hours cooling-off period,
we will process the refund due, less an administration fee of £25.
10. PRICE AND PAYMENT
10.1.1 The price of any course will be as quoted by us or on our website, except in cases of obvious error. The prices on our website include http://free-csw.com administration fees of £25, money transferring fees charge by the checkout system, courier charges, and full or part of course fees charge by education service provider.
Special offer discounts are only available at the time of ordering and cannot be backdated.
10.1.2 The standard fee is the cost of a course when not choosing to pay in full, up front. The standard fee applies when paying via our finance option, paying at a later date (via invoice) or over a
period of time.
10.1.3 Any vouchers provided by http://free-csw.com cannot be used in conjunction with any other offers or discounts provided on products or services we provide.
10.2 Our website contains many courses and it is always possible that, despite our best efforts, some
of the courses listed on our website may be incorrectly priced. We will normally verify prices as part
of our dispatch procedures so that, where a course’s correct price is less than our stated price; we
will charge the lower amount when dispatching the course to you. If a course’s correct price is
higher than the price stated on our website, we will normally, at our discretion, either contact you
for instructions before dispatching the course, or reject your order and notify you of such rejection
(in which case you will not be enrolled on the course).
10.3 We are under no obligation to provide the course to you at any incorrect (lower) price, even
after we have sent you a dispatch confirmation.
10.4 Payment for all courses must be by credit or debit card. We accept payment with MasterCard, Visa, AMEX, Maestro and Electron cards. You may also pay by cheque or bank transfer but any
course discounts will not apply.
11. PAYMENT BY DIRECT DEBIT
11.1 . Any student enrolled via an installment plan must pay the remaining balance of their plan before we send you the unconditional offer issued by the college to send to you via us.
11.2 You must ensure funds are available in your designated account in order full fill visa requirements if you are an international student.
12. PAYMENT BY THIRD PARTY FINANCE
12.1 If you choose to pay your course fees by your third-party finance company, you will be bound by their terms and conditions.
12.3 A valid debit card will be required for a finance application.
13. REGISTRATION WITH AWARDING BODIES
All outstanding debts owed to http://free-csw.com must be paid before we will issue you the unconditional offer send to us by the education service provider for you.
15. COURSE DURATION
You will be required to complete your course within 12 months of the enrollment date, unless
otherwise stated. Any extension to this course duration is down to our discretion and will incur and
14. COURSE TRANSFER
14.1 We retain the sole discretion as to whether you may transfer to another course after you have purchased one.
Requests to transfer courses must be made within 24 hours upon receiving the course purchase confirmation.
14.2 In the event that we agree that you may transfer to another course any price difference,
additional postage charges and a £25 administration fee will apply. Where the new course costs less
than the original course we will reimburse any balance to you. In all cases a £25 administration
charge and additional postage costs will be applicable.
15. COURSE ASSISTANCE
15.1 All courses advertised on this website are provided by approved http://free-csw.com learning providers and or http://free-csw.com
itself. If you require any assistance in relation to your course you should in the first instance contact
administration of http://free-csw.com .
15.2 All dates are provisional until confirmed officially in writing, all dates are subject to change.
16. OUR LIABILITY
16.1 The courses provided on an “as is” basis without any warranties,
representations or conditions of any kind. http://free-csw.com and its suppliers, to the fullest extent permitted by
law, disclaim all warranties, including the warranty of merchantability, non-infringement of third
party rights and the warranty of fitness for a particular purpose. http://free-csw.com and its suppliers make no
warranties about the accuracy, reliability, completeness or timeliness of the courses or course
16.2 Our total aggregate liability for any loss or damage arising out of, or in connection with use of
the courses, course materials or this website will not exceed the actual payment received by us from
you for the courses.
16.3 We will not be liable in any way for any increased costs or expenses, loss of profit, data,
earnings, business, contracts, revenues or expected savings or any special indirect or consequential
damage whatsoever arising out of any provision or use of the courses, course materials or this
website or of any error or defect in them or of the performance non-performance or delayed
performance of the courses, course materials or this website by us.
16.4 Notwithstanding any other terms and conditions, we do not attempt to exclude or limit our
liability for death or personal injury caused by our negligence or for fraud or fraudulent
misrepresentation or for any matter which it would be illegal for us to exclude or attempt to exclude
You agree to defend, indemnify and hold harmless http://free-csw.com and its partners, its employees education service providers, learning providers and agents,
from and against any claims, liabilities, damages, costs, actions or demands, including without
limitation reasonable legal and accounting costs, alleging or resulting from your use or misuse of the
website the courses and course materials or your breach of these Terms and Conditions of Sale.
18. INTELLECTUAL PROPERTY
All copyright and other intellectual property rights relating to the courses and any course materials
are either owned by or licensed to us. Copying, adapting, reproducing, selling, distributing,
modifying or any other use of all or any part of it without permission is strictly prohibited.
19. WRITTEN COMMUNICATIONS
19.1 When using our website, you accept that communication with us will be mainly electronic. We
will contact you by email or provide you with information by posting notices on our website. For
contractual purposes, you agree to this electronic means of communication and you acknowledge
that all contracts, notices, information and other communications that we provide to you
electronically comply with any legal requirement that such communications be in writing. This
condition does not affect your statutory rights.
19.2 All formal notices from you are required to be sent by email or letter.
20. EVENTS OUTSIDE OUR CONTROL
20.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any
of our obligations to provide the courses, course materials or this website that is caused by events
outside our reasonable control.
20.2 http://free-csw.com is not liable for external third party costs, including VISA fees, accommodation, medical fees, traveling fees and examination fees, .
21. OUR RIGHT TO VARY THE TERMS AND CONDITIONS
We have the right to revise and amend these terms and conditions from time to time.